Privacy Policy
PRIVACY POLICY - PROCESSING OF PERSONAL DATA and COOKIE POLICY
of the website www.foodinsicily.it pursuant to the General Regulation on the Protection of Personal Data (EU) 2016/679
On this page we describe how the site is managed in relation to the processing of users' personal data. And we want to communicate to you very clearly what our actions are regarding the processing of your data and the cookie policy with maximum transparency because at Food in Sicily we care a lot about respecting privacy.
With this information we would like to inform you about the collection of your data and its use by us: which data is collected from our web pages and which data we process, use and how. All this to be as clear and transparent as possible, because we care a lot about you and about respecting your data and we are committed to treating them with the utmost diligence and always in compliance with the current laws in force. Furthermore, we indicate to whom you can address your questions and requests in this regard. This page therefore contains the information provided pursuant to the General Regulation on the Protection of Personal Data (EU) 2016/679 (known as GDPR) to those who interact with the services of the website www.foodinsicily.it
1- ACCEPTANCE
By visiting the website foodinsicily.it owned by Food in Sicily di Sortino Filippo (hereinafter "FS") and using its services, you confirm that you have read and understood this Privacy Policy and that you accept that "FS" collects, uses and stores the personal data collected in accordance with this Privacy Policy.
Except in the case in which you are already registered, the "FS" may ask you to provide your consent (for example, by ticking a box), where it deems it appropriate to safeguard its rights or where required by current regulations.
If you do not accept the conditions of this Privacy Policy, please do not visit the foodinsicily.it website, do not send personal data to it, and do not give your consent when this option is offered to you pursuant to current regulations.
2- DATA CONTROLLER AND CONTACTS
The data controller is:
- Food in Sicily by Sortino Filippo, Via Niccolò Tommaseo n. 19 95041 - Caltagirone (CT) VAT number: 05115520875 - C.F. SRTFPP78C22C351N
The Data Controller can be reached for you at the following contact details:
- Food in Sicily by Sortino Filippo, Via Niccolò Tommaseo n. 19 95041 - Caltagirone (CT)
- To the email info @ foodinsicily. it or tel. 0933 1960548
You can obtain information about your data stored with us at any time and free of charge, as well as exercise your right to correction, blocking, portability or deletion of your data directly from your Customer Account, or by using the above contact details for your request via email, telephone or letter.
3- DEFINITIONS AND USE, PROVISION OF DATA AND CONSENT TO PROCESSING
"Processing" of personal data means any type of operation of collection, recording, storage, modification, communication, cancellation and dissemination of personal data.
“Personal Data” refers to any information that allows the user (or a third party whose data the user provides data) to be identified, directly or indirectly, including any information connected to the purchase of goods or services. This includes, for example, your name, your telephone number, as well as the personal data you communicate to us when registering or creating your account.
The computer systems and software procedures used to operate this site acquire, during their normal operation, some data whose transmission is implicit in the use of internet communication protocols. Furthermore, registration on the site, which is optional and voluntary, as well as the equally optional and voluntary sending of e-mails to the addresses indicated on this site, involve the acquisition of the registered user's personal data, such as, by way of example, the e-mail address. The user is absolutely free to choose whether to provide their personal data by entering them in the appropriate registration forms. Failure to provide data or refusal to consent to their processing may make it impossible to obtain registration and, therefore, the service requested by the user.
4- PURPOSE OF DATA PROCESSING
The personal data relating to users of the site may be used, in addition to the purposes of commercial interaction, in order to obtain anonymous statistical information on the use of the site, to check the correct functioning of the same and to ascertain any liability in the event of offenses committed to the detriment of the site, the Owner or third parties.
The data of users who register on the site by providing personal consent, as well as for the purposes described above, will be processed in order to: 1) make it possible to access and navigate the reserved part of the site; 2) provide the user with the services offered by www.foodinsicily.it; 3) allow marketing activities and the sending of advertising material with electronic systems such as e-mail or ordinary mail exclusively by the Food in Sicily company of Sortino Filippo.
5- TREATMENT METHODS
The processing of personal data will take place in accordance with the General Data Protection Regulation (EU) 2016/679
Personal data are processed using paper, electronic or automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access, as required by law.
All personal data connected to the services of this site are handled only by the personnel in charge of processing by the Owner or Manager or by those employed in occasional maintenance operations of the external system, but in any case appointed by the Owner.
6- COMMUNICATION AND DISSEMINATION OF DATA
6.1- Use of your data for the service
Your personal data will only be passed on to third parties insofar as this is permitted by law, including for the purposes of contact processing or billing. Users' personal data may be communicated to third parties who provide service activities relating to IT tools, including this site, as well as to third parties who carry out data analysis activities for statistical purposes or warehousing, shipping and transport activities; in any case, within the limit of the purposes of the processing described above. This communication may be made both to subjects located in the national territory and to subjects located abroad in countries belonging to the European Union or outside the same. The data may also be communicated to third parties in charge of maintaining the site by the Owner, always under his supervision. For example, as part of carrying out the order, we will appoint third parties (such as courier, logistics company, banks) who receive the data necessary to carry out the order and the task. In any case, the service providers we commission may use the data only for the purpose of fulfilling their task.
6.2- Use of your data for advertising purposes
In addition to carrying out your purchases at Food in Sicily by Sortino Filippo, we also use your data to continuously improve your shopping experience; to communicate with you about your purchases, as well as certain products or marketing offers, and to recommend products or services that may be of interest to you.
For this purpose we use existing information such as, for example, receipt and reading confirmations of emails, information about the equipment/end device used by you, your internet connection, operating system and platform, date and time of your visit to the site, or the products you have examined as well as information, which we receive from you (including information generated or transmitted automatically). We also use historical data from your orders.
You can object at any time completely or for individual measures to the use of your personal data for advertising purposes simply by sending a communication in text form to the contact details referred to in no. 2, for example via email.
6.3- Use of your data for other marketing purposes
- Newsletter (we use the email address you provided)
- Banner advertising (are advertisements that we place on third-party websites. In general, this occurs through the use of so-called cookies or pixels. Our goal is to make our advertising offer more interesting and useful for you, so in the context of banner advertising you will mainly see products that you have already examined on our pages or products that are similar to those you are interested in (so-called retargeting). In the context of banner advertising we operate exclusively with pseudonymised data; the cookies do not contain readable text information on your data (such as name or email address)
- Product recommendations by email (If you have purchased on our site or signed up to the newsletter, we may periodically send you communications via email to notify you of products or promotions that may be of interest to you, also based on your previous purchases)
If you subsequently no longer wish to receive our Newsletter or product recommendations via email, you can object at any time by simply sending a text communication to the contact details at no. 2, for example via email. Naturally, each edition of the Newsletter also contains a link to unsubscribe and opt out of subsequent mailings.
7. PROTECTION OF THE PRIVACY OF MINORS
Our website is aimed at a general audience, however its services are intended for persons aged 18 and over. Food in Sicily does not knowingly request, collect, use and disclose personal data provided by persons under the age of 18 online. If “FS” becomes aware of having collected data from a minor, it will delete them immediately.
If the user is not of the required age, please do not register or proceed with the online purchase, and ask an adult (i.e. your parents or guardian) to carry out the necessary procedures.
8. STORAGE, ACCESSIBILITY AND TRANSFER OF PERSONAL DATA
The processing of personal data collected through the Food in Sicily website occurs mainly using electronic or web-based means, including web analysis services hosted by servers of suppliers operating both within the European Union and outside it.
Personal data is entered into the centralized database secured by Food in Sicily by Sortino Filippo located in Italy.
Access to personal data will be allowed only to authorized e-commerce personnel (for example, digital marketing and IT, sales, administration personnel), based on the actual need to know such information and using access control tools on multiple levels. This staff has undertaken to respect confidentiality obligations and has been expressly designated as data controller, as required by current law.
The staff has received specific training and is required to respect confidentiality obligations.
If Food in Sicily must transfer personal data abroad in order to pursue the purposes set out in this Privacy Policy, even where the legislation regarding personal data differs from that applicable in the country in which the user is located, it will adopt measures to ensure that such communications take place in compliance with European data protection standards or other local standards used in the country where the data is collected, so that your data remains safe and confidential.
9. SECURITY AND CONFIDENTIALITY OF PERSONAL DATA
Food in Sicily has implemented suitable measures aimed at protecting your personal data from accidental loss and from unauthorized access, use, modification and disclosure. With us, your personal data is transmitted securely via encryption. We use the TLS (Transport Layer Security) or SSL (Secure Socket Layer) encryption system.
We carefully protect our websites and other systems by means of technical measures against the loss, destruction, access, tampering or disclosure of your data by unauthorized persons.
Although Food in Sicily has implemented the aforementioned safety measures, you should know that it is not possible to guarantee 100% safety. Therefore, you provide your personal data at your own risk and, to the maximum extent permitted by applicable law, Food in Sicily will not be in any way responsible for their disclosure due to errors, omissions or unauthorized actions of third parties during or after their transmission. In this regard, we also recommend that you keep your username and password confidential to access your account and that you periodically change your password.
In the unlikely event that Food in Sicily believes that the security of your personal data in its possession or under its control has been or may have been compromised, it will inform you of the incident in the manner required by current law, using the methods prescribed by it (by providing Food in Sicily with your email address, you agree to receive such communications in electronic format through that email address).
10- RIGHTS OF INTERESTED PARTIES
Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the User may, in the manner and within the limits established by current legislation, exercise the following rights:
- request confirmation of the existence of personal data concerning him (right of access);
- know its origin;
- receive intelligible communication;
- have information about the logic, methods and purposes of the processing;
- request its updating, rectification, integration, cancellation (oblivion), transformation into anonymous form, blocking of data processed in violation of the law, including data no longer necessary for the pursuit of the purposes for which they were collected;
- in cases of processing based on consent, receive at the sole cost of any support, your data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
- the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor - link to the Guarantor page);
- as well as, more generally, exercise all the rights recognized by the current legal provisions.
- right to accuracy, at any time you can ask to update your data so that it is always correct.
Requests should be addressed to the Data Controller.
In the event that the data are processed on the basis of legitimate interests, the rights of those interested in the processing are guaranteed (except the right to portability which is not provided for by the regulations), in particular the right to object to the processing which can be exercised by sending a request to the data controller.
Registered users will be able at any time to directly and personally exercise the rights of consultation, updating, rectification and integration of their personal data, cancellation, anonymization and portability via their personal profile (Account) page. In any case, all requests are subject to the current legal and document retention obligations imposed on Food in Sicily.
11. DATA RETENTION
Personal data will be stored for the duration of the business relationship and for as long as necessary to pursue the purposes described in this Privacy Policy (for example, if you are subscribed to a Newsletter, for the duration of such subscription, or if you have a user account, until it is closed). After this period, your personal data will be stored only to comply with legal and regulatory obligations (for example, for 10 years, in the case of accounting purposes; for the duration of the mandatory conservation obligation, in the case of tax purposes; etc.) or to allow Food in Sicily to maintain proof of the respective rights and obligations.
The personal data relating to information on purchases which are processed for profiling and marketing purposes will be retained for a limited period, in line with the term permitted by current law, and, upon expiry of this term, will be permanently deleted or anonymized.
12- COOKIES POLICY
12.1 Definition and function of cookies
What are cookies? A cookie is a file that is downloaded to your PC, tablet, smartphone or other terminal (hereinafter, the "Device") when you access one of our web pages.
Cookies allow us to store and retrieve information about your browsing habits or the Device from which you access in general anonymously and, depending on the information they contain, if you are previously registered, to recognize you as a user or customer.
The information we obtain refers to the number of pages you visit, the language, the place from which you access, the number of new users, the frequency and repetitiveness of visits, the duration of the visit, the browser or device through which you connect or run the application.
12.2 Types of cookies used by this website
a) TECHNICAL COOKIES: These are cookies necessary for navigation as they allow correct use of the Site and its full functionality. They include cookies that allow the creation of a personalized account, logging in, displaying content in the chosen language at each access, recognizing which country the user is connecting from (and remembering this setting in future accesses), and managing orders. These cookies are strictly necessary for the functioning of the Site and their deactivation could jeopardize the experience and the success of navigation. In particular, we use technical cookies for the following purposes:
- for the management of dynamic web pages, for the geographical identification of users and for the management of last access data;
- to guarantee the correct functioning of the web pages;
- for the functioning of the forms;
- for the management of data relating to order amounts and products
b) ANALYTICAL COOKIES: used to collect information on the number of users and how they visit the site. For example:
- Google Analytics: the site uses the Google Analytics tool to collect information, in aggregate form, on the number of users and how they visit the site itself. This tool uses third-party technical cookies for its operation. Information on the processing of privacy by Google is available at the following link: http://www.google.com/analytics/learn/privacy.html Information on the cookies used by Google Analytics, collection and use of this data is available at the following link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gajs. Information on how to deny consent to the use of third-party cookies by Google Analytics is also available at the following link: http://tools.google.com/dlpage/gaoptout
c) THIRD PARTY PROFILING COOKIES FOR MARKETING/RETARGETING: these are cookies from third-party companies that allow the collection of information about the user to allow more specific and/or personalized promotional communication towards the user. They include cookies relating to the insertion of advertising banners on the Sites relating to third-party companies or the products chosen or viewed by the user, or similar or similar products. These cookies can be deactivated without preventing correct navigation on the Sites, however their deactivation involves the receipt of promotional messages that may not be of interest to the user. For more information on the profiling cookies currently installed in the user's terminal, review the privacy policies of third parties and change the preferences expressed, users can consult the page http://www.youronlinechoices.com/it/.
12.3 Web analytics, retargeting and log files
With every access to its website, Food in Sicily records log files that allow us to resolve any system errors or to identify and combat any illicit access. These files that are stored on our server contain data sent by your browser and contain: date and time of the call, name of the called site, IP address, referrer URL, amount of data transmitted, the version of the browser used.
Furthermore, to improve and optimize our site, we use tracking technologies. Specifically, Google (Universal) Analytics, a web analysis service offered by Google Inc. (www.google.it) which allows an analysis of your use of the website, such as so-called cookies, text files that are stored on your computer. The information generated about your use of the website is generally transferred to a Google server located in the USA and stored there. If IP anonymization is activated on this website in EU member states and other signatory states to the Convention on the European Economic Area, your IP address will be shortened before its transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA. The anonymized IP address transmitted by your browser to Google Analytics is not combined with other Google data. You can prevent the detection and transmission of data created by cookies and relating to your use of the website (including your IP address) to Google as well as their dissemination through Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=it.
Finally, we use retargeting and banner advertising technology through third-party services that insert cookies on our site. These are the following companies:
– Doubleclick by Google, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; https://www.google.de/intl/de/policies/technologies/ads/
– Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; https://www.facebook.com/about/privacy
12.4 Authorisation, blocking and deletion of cookies
If you wish, you can allow, block or delete the cookies installed on your Device through the options of the browser installed on your PC or from the privacy options of the Device from which you make the visits. There are many different browsers: each different browser (and in some cases even each different version of the same browser) has its own procedure for deleting cookies. Cookie preferences must be set separately for each browser used, as the features and options offered may vary. We therefore recommend that you visit your browser's support pages to obtain more information.
For example, you can find information on how to block cookies if you use these browsers:
Firefox from https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Chrome from https://support.google.com/chrome/answer/95647?hl=it
Explorer from http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari from http://support.apple.com/kb/ph5042
Operates from http://help.opera.com/Windows/10.00/it/cookies.html
If the installation of cookies in your browser is not allowed, you may not be able to access any of the sections of our website. We invite you to accept the use of cookies when entering our website to ensure that all functions are available.
12.5 SMS Terms and Conditions:
Enable SMS marketing and notifications occur by entering your phone number on the checkout page and initializing a purchase, signing up via a signup form, or typing a keyword. By activating SMS marketing notifications, you agree to the following terms and conditions:
You understand and agree that consent is not a condition of any purchase.
You understand and agree that your phone number, name and purchase information will be shared with our Consistent Cart SMS marketing platform, created by CartKit Inc, a company located in Atlanta, GA, USA.
You understand and agree that the data collected will be used to send notifications (such as abandoned cart reminders) and targeted marketing messages. When sending SMS messages, your phone number will be passed to our SMS delivery partner to complete message delivery.
You understand and agree that if you wish to unsubscribe from receiving further SMS marketing messages and notifications, please reply STOP to any message sent by us.
You understand and agree that other methods of opting out, such as the use of alternative words, will not be a reasonable means to opt out.
You understand and agree that message and data rates may apply when receiving SMS messages.
13- UPDATES AND COMMUNICATIONS
Food in Sicily reserves the right to change, modify, add or eliminate parts of this Privacy Policy at any time, publishing the revised version on this page and updating the "Last modified" date indicated below. It is your responsibility to review the Privacy Policy from time to time to become aware of any changes made. In some cases, you may receive an email notifying you of privacy changes or you may receive a notice on your account. By accepting this revised Privacy Policy by clicking on the “Accept” button in such email or in the communication published on the account page (where required to comply with current regulations), by completing a purchase on our site after the revision of the Privacy Policy, or, otherwise, by using or sending information to the website after the publication of the revised Privacy Policy, you accept this revised Privacy Policy. Following the changes, where required by current legislation, your data will not be processed without your explicit consent.
LAST MODIFICATION: This information comes into force from 05-24-2020
For any information please contact us at the following address: info @ foodinsicily. it